BOOKING AND CANCELLATION POLICY 

From February 1st, 2022 all appointments will require a 50% booking deposit

 

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Booking Terms & Conditions

From 1 February 2022, all appointments require a 50% booking deposit to secure your booking.

Appointments are reserved exclusively for you.

When appointments are missed, cancelled, or rescheduled without sufficient notice, Covet Beauty is often unable to fill the time.

Your 50% booking deposit will be applied to your service on the day of your appointment.

To help you manage your booking, Covet Beauty will send reminder text messages and/or

emails approximately 48 hours prior to your appointment.

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Deposit Requirement & Automatic Cancellation
If the required 50% deposit has not been paid at least 48 hours prior to your appointment time, the booking will be automatically cancelled and the appointment time released.

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Cancellations, Rescheduling & No-Shows

The 50% booking deposit is non-refundable if you cancel, reschedule, or do not attend your appointment within 24 hours of your scheduled time.

Rescheduling is limited to two (2) times per appointment. After the second reschedule, if you are unable to attend:

• Cancellations made outside 24 hours will receive a refund of the deposit

• Cancellations made within 24 hours will result in forfeiture of the deposit, in line with our cancellation policy

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Gift Vouchers & Gift Cards

These terms also apply to all Gift Voucher / Gift Card appointments.
A 50% deposit will be held from your gift card. If you cancel, reschedule within 24 hours, or fail to attend your appointment, 50% of the gift card value will be forfeited.

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​Late Arrivals

Please arrive on time for your appointment. If you are running late, contact us as soon as possible. We will do our best to accommodate you; however, this may result in a shorter service or reduced services performed. Our priority is to clients who arrive on time.

If we are unable to accommodate your appointment due to late arrival, your deposit will be forfeited in accordance with our cancellation policy.

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​Important Notes

• Covet Beauty does not accept bookings, cancellations, or rescheduling via social media, direct messages, or email

• While we understand that unexpected situations can arise, it is ultimately the client’s responsibility to manage and attend their booking

• If you need to cancel or reschedule within 24 hours, please call the salon directly to discuss your options.

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